PT Warehouse.com

a KG Design Group Company
12114 Velvet Hill Drive
Owings Mills, MD 21117
1-866-4 YOUR PT
(1-866-496-8778)
Fax: 410-581-8596
www.ptwarehouse.com

*** MAIL-IN ORDER FORM***

***Red fields are required.***
PERSONAL INFORMATION

First Name:   Last Name: 
Address:  
City:      State:    Zip Code:  Country: 
Shipping Address (*only if different from the above address)
First Name:   Last Name: 
Address: 
City:      State:    Zip Code:  Country: 
Day Phone:  Evening Phone: 
Email Address: 

ORDER INFORMATION
QTY ITEM/EBAY # ITEM DESCRIPTION SIZE PERSONALIZATION AMOUNT 

PAYMENT INFORMATION
PTWAREHOUSE.COM SHIPS WORLDWIDE
 SHIPPING COSTS WILL BE CALCULATED
AND SENT VIA E-MAIL PRIOR TO ORDER SHIPMENT
Please select a payment option. (No COD's.)

Credit Card Check Money Order

We will confirm your order and send you via e-mail your total amount due along with a reference number.
On your check or M.O. refer to that reference number and we will process your order when funds have cleared.

Please make checks payable to KG Design Group.

If you selected the Credit Card Payment option, please fill out the following information:

 
Credit Card Type: 

	Credit Card Number:  Expiration Date:    

	Name of Cardholder (if different than above):

***Upon receipt of this form, PT Warehouse.com will forward order confirmation with your total amount including shipping and handling via email.***
Please allow 5-10 days for delivery. Personal Check Orders processed upon clearing
Personalized merchandise are not refundable.
All non personalized items will be exchanged only if deemed defective in workmanship.
Item must be returned prepaid.

Please note. All returned checks or credit card chargebacks or returns are subject to a 25.00 service charge plus all collection/court fees. Any customer with uncollected funds will be prosecuted to the fullest extent of the applicable law

PTWarehouse Guarantee....

Cancel Order Requests

If you wish to cancel your order, please contact us as soon as possible.  We CANNOT cancel an order once it has entered the shipping process.  In the event that the product has been shipped, you will be charged for the order. See refunds.

Damaged Products

If your product has been damaged while in the shipping process or if you have received a defective product, please contact us within 24 hours of receipt of your product.  We will then contact you with further instructions on handling your claim.

Refunds

All non-defective returned items are subject to a 15% restocking fee.  Shipping charges are not refundable.  Merchandise must be returned prepaid in factory original cartons with all original paperwork and/or manuals.  Painted or custom made parts are not refundable.

 

YOU MUST CONTACT PTWAREHOUSE.COM TO RECEIVE AN RMA NUMBER FOR ANY RETURNS OR DEFECTS.